Keeping your information safe and secure.
Wealthtime Limited is committed to preserving the privacy of all visitors to www.wealthtime.co.uk. Please read the following to understand how we use and protect the information that you provide to us. By using and/or registering on this site or contacting us by email or through this site, you consent to the collection, use and transfer of your information under the terms of this policy.
When you visit or register details on www.wealthtime.co.uk you may be asked to provide certain information about yourself including your name and contact details. We may also collect information about your usage of our website, as well as information about you and emails or letters you send to us or information gathered during telephone conversations with you, when you use certain services and/or when you visit our web pages.
Use of your information.
Your information will enable us to provide you with a range of services and access to all parts of our site. It will also enable us to customise content for you, fulfil your requests for certain products and services, and to contact you about the services we provide to you, new products and for customer feedback. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the site or our services. Further, we might also use your information to let you know about other products and services which we offer which may be of interest to you and we may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted in the future please let us know by contacting us at our contact details set out below.
Information sharing, disclosure and site tracking.
We will not sell or rent your personally identifiable information to anyone.
The information you provide to us will be held on our computers in the UK and may be accessed by or given to our staff and the staff of our group companies (if any) and third parties who act for us for the purposes set out in this policy or for other purposes approved by you.
We may also pass aggregate information on the usage of our site to third parties but this will not include information that can be used to identify you.
Where you have consented when providing us with your details, we may also allow carefully selected third parties, including other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by post, telephone or fax, as well as by email. If you change your mind about being contacted by these companies in future, please let us know by emailing firstname.lastname@example.org.
Finally if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to use without your consent.
Ways to protect yourself.
There are some things you can do to protect your personal data online. The following may help you:
Never tell anyone your log in details. We might ask you to confirm certain information to identify yourself when you use Wealthtime Limited. For example, memorable date, place of birth, but we will never ask you to tell us your Online Access Number, Pin Number or Password.
Don't send confidential information by Internet email as it's not secure and there's always a risk it could be intercepted.
If you're logged into an online service, don't leave your computer unattended. Close down your Internet browser once you've logged off.
Customers of several financial institutions have been targeted by a scam known as "phishing".
This involves cyber criminals incorporating a financial institution’s name, or a variation of it, into a fake website address and sending the link to its customers via email.
The genuine account holders are either requested to reply to the email, or follow the link to the website. The website address invariably leads to an authentic looking, but false or "spoof" website.
The reasons given vary, but typically it is to update security details or change passwords, or because the financial institutions is making technical changes. Some emails even state that the recipient's accounts may be cancelled for security reasons unless their details are entered.
In every case, the criminals are hunting or ‘phishing’ for personal information, such as user names and passwords. The fraudster then attempts to use these details to access and empty the genuine person's accounts.
One particular email sent by a spoof bank urged recipients to download specific 'anti-virus software'. This 'software' then sent confidential information from the recipients' own computers to fraudsters.
A similar scam, known as “pharming”, is where criminals set up an automatic redirection from a genuine company’s real website to a similar looking (but fake) cloned site. This scam does not usually involve an email, as the customer is automatically diverted from the genuine site to the spoof site. Duped customers then attempt to log in using their account details and passwords, which the fraudsters capture and use themselves.
Don't become a victim
Security tips for your PC/Laptop
Accessing and updating.
You are entitled to request to see information we hold about you and you may ask us to make any necessary changes to ensure that your information is accurate and kept up to date. If you wish to do this, please contact us at the contact details below. We are entitled by law to charge a fee to meet our costs in providing you with details of the information we hold about you.
Confidentiality and security.
From time to time, we may employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
Legal status of our privacy statement.
This Privacy Statement is not designed to form a legally binding contract between Wealthtime and users of our website or secure online services.
Changes to this privacy statement.
All comments, queries and requests relating to our use of your
information are welcomed and should be addressed to:
Contact: Chief Executive Officer
Address: Wealthtime Limited, The Oak House, Barford Lane, Downton, Salisbury, Wiltshire. SP5 3QA
Telephone: 01725 512925
Lines are open 9am to 5pm Monday to Friday. To help us improve our service
we may record or monitor calls for training and legal or regulatory purposes.